Professional Team

Mrs. Albert joined Optima (then Oxbow) in November 2012 as a Claims Assistant in the California office. In June 2016, Yanira became an Account Administrator handling orders and assisting sales personnel. Yanira enjoys artwork, drawing, anime, and soundtrack music.

Ms. Burgos joined Optima in 2016 and is currently the Senior Cost Accountant in the Florida office. She enjoys spending her time immersed in nature, including hiking, camping, and spending time with her family.

Ms. Byrd joined Optima in 2023 and works in the PA office as an Account Administrator in Training. Prior to joining Optima, Jenna worked as a Benefits Administrator with union plumbers. In her free time she enjoys reading, playing video games, and spending time with her family and animals.

Ms. Chowdhury joined Optima in June 2019. She is currently part of the Accounts Payable Department in the Florida office. Saima graduated from Florida Atlantic University, where she earned a B.A. in Health Administration. In her spare time, Saima enjoys going to the gym and spending time with family and friends.

Mr. Cooper joined Optima (then Oxbow) in November 2009, and works in the Pennsylvania office. Michael attended Youngstown State University and earned a B.A. in Communications. He has over 25 years’ experience in the steel business, having started in 1992. In his free time, Michael loves to research American history, barbeque at Coop’s Smokehouse, listen to old-time radio detective shows, watch Crimson Tide football, and listen to Cheap Trick and Foo Fighters.

Mrs. Domencic joined Optima in February 2018 and is a part of the Pennsylvania office. In August 2024 she joined the Claims Department as the Claims Administrator. Jen attended Duquesne University, where she received her B.S.B.A. in finance. She went on to earn a M.B.A. from Robert Morris University. In her free time Jen enjoys spending quality time with her husband and 4 boys.

Mrs. Esakson joined Optima (then Oxbow) in June 2012. Jennifer is very competitive and enjoys working out and playing cornhole. Most notably, she was the 2015 ACO California State Women’s Cornhole Champion. Jennifer is a mother of two beautiful daughters and enjoys antiquing with her husband.

Ms. Forbes joined Optima in 2014 and is currently an Account Administrator in the California office. She enjoys spending her time with her family.

Ms. Gordon joined Optima in April 2021. She is currently part of the Accounts Payable Department in the Florida office. Kaylee graduated from Buffalo State College where she earned her B.S. in Art Education. She continued onto Western Governors University for a M.S. in Special Education and a B.S.B.A. in Accounting. Prior to joining Optima, Kaylee spent five years in the teaching field. In her spare time, Kaylee enjoys spending time with her friends and family, tending to her small hobby farm, and creating artwork.

Ms. Govender joined Optima in the Florida office in May 2019. She was born in South Africa and moved to Florida at the age of 5. Kiara graduated from Florida Atlantic University with a B.A in Anthropology and continues to foster her passion for anthropology by staying up to date on academic journals in the field. She enjoys being outdoors, hiking, drawing, and spending time with her Northern Blue-Tongue Skink named Huxley.

Ms. Morgan joined Optima in April 2019 as an Account Administrator in the Pennsylvania office. Prior to joining Optima she owned her own hair salon for 11 years. Joellyn has two children who have graduated from college and are happily situated in their own careers. Joellyn is excited about this new opportunity and is thankful for the wonderful team she is working with. In her spare time she likes to walk her dogs and spend time with her family.

Ms. Hollis joined Optima in June 2022. She is an Accounts Payable Specialist working within the Accounting Department in the Florida office. Marnique obtained her A.A. in Accounting and B.S. in Business Administration from Broward College. Marnique likes traveling, sampling new cuisines, and candle-buying in her spare time.

Ms. Lindemuth joined Optima in May 2022. She is currently an Account Administrator in the Pennsylvania office. Leah graduated from Penn State University where she earned her B.S. in Business. In her free time, Leah enjoys spending time with her sisters and friends.

Ms. Mankarious joined Optima in April 2021. She works in the Florida office and is the Office Administrator. Veronia graduated from Florida Atlantic University with a B.A. in Political Science and is currently pursuing a B.A. at Western Governors University in Science Business Administration, Accounting, and expects to graduate in May 2023. Veronia enjoys traveling, meeting new people, and spending time with her loved ones.

Ms. King joined Optima in January 2019. She previously held the Claims Administrator position and, in July 2024, became the Logistics Coordinator/Account Administrator and works in the Pennsylvania office. Micaela graduated from Clarion University where she earned her B.S in Communications. In her spare time, Micaela enjoys hiking, kayaking, and enjoying good company around the campfire.

Mr. Myers joined Optima in July 2013. He is currently oversees the Accounts Payable team in the Florida office. Corei attended Florida Atlantic University and earned a B.B.A. in Accounting.

Ms. Pfeiffer joined Optima in February 2024. She is a part of the Accounting Department and works out of the Florida office. In her free time, she enjoys kitesurfing, kitefoiling, and paddleboarding.

Mr. Polcyn joined Optima in November 2013 and currently works in the Accounting Department in the Florida office. Jake graduated from Hilbert College with his B.S. in Accounting. Being a Western New York native, he hopes one day to see snow flurries in southern Florida.

Mr. Reiner joined Optima in June 2017, and is a part of the Pennsylvania office, working closely with the Eastern Sales Team. Andrew is a graduate of Geneva College, where he earned a B.A. in Communication, and currently resides in western Pennsylvania with his wife and daughter. In his spare time, Andrew enjoys basketball, running, and gardening.

Mrs. Richard joined Optima in April 2017, and is a part of the Pennsylvania office. She attended ICM School of Business. Patty lives in Pennsylvania with her husband and has two grown daughters. She enjoys traveling, scrapbooking and spending time with her dog, Mojo.

Mrs. Roman joined Optima in February 2018. She is a part of the Accounting Department in Florida and handles the Interface. Marisela attended Florida Atlantic University and graduated with a Business Management degree. Marisela enjoys crafting.

Ms. Scott joined Optima in May 2022 in the Florida office. She is the Junior Cost Accountant. Melisa enjoys reading a good book by the pool, spending time with family, and baking.

Mrs. Spells Anderson joined Optima in November 2021 as a Staff Accountant in the Florida office. Valencia received her B.S. in Legal Studies from Nova Southeastern University and is currently pursuing her MPA at Florida State University. In her free time, Valencia enjoys singing, reading, traveling, spending time with her husband, daughters, family, friends and serving her community. Valencia is Vice Board Chair for Pathways to Prosperity, Inc., a member of Zeta Phi Beta Sorority, Inc., and a member of the National Coalition of 100 Black Women.